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Frequently Asked Questions

Quick answers to common questions

How do I get started with SESMine?

Sign up for an account, complete the onboarding wizard, and start your first project. Our team provides personalized onboarding for enterprise clients.

What is the accuracy of the AI cost estimation?

Our AI-powered cost estimation achieves 94.2% accuracy based on historical data from 5,000+ completed mining projects worldwide.

Is my data secure?

Yes, we use 256-bit encryption, SOC 2 Type II certified infrastructure, and maintain ISO 27001 compliance for information security.

Can I integrate SESMine with other tools?

Yes, we provide a comprehensive RESTful API and pre-built integrations with major ERP, accounting, and project management systems.

What support options are available?

Enterprise clients receive 24/7 priority support, dedicated account manager, phone support, live chat, and email support with <2 minute response time.

How often is the equipment database updated?

Our equipment database is updated daily with real-time pricing from 500+ verified global vendors and manufacturers.

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